Pioneer Malaysian Islamic Lifestyle Boutique since 1992

Simple, Practical designs for all....
Showing posts with label Frequently asked questions....... Show all posts
Showing posts with label Frequently asked questions....... Show all posts

Wednesday, 26 May 2010

FREQUENTLY ASKED QUESTIONS (FAQ) PART TWO

1. Online selling? pls? pls? pls


We are old-fashioned traditionalist retailers. The Munawwarah products rely heavily on personal comfort and choice. Sizing and choice of fabric is something which cannot be described on-line. Colours and textures also appear differently in pictures.To ensure maximum satisfaction it is highly recommended that you touchtry the product before you make a decision to spend money. This is even more important for Hajj & Umrah items as personal comfort and practicality is paramount. Our consultations and advise regarding the usage of the product is usually tailored to the person wearing or using the item.




2. Open branches in Johore? Kelantan? Brunei? Singapore? Shah Alam?




Our workmanship is "boutique ready to wear" style requiring precision and detailed quality check. The products are not mass produced. As many of you know stocks in our TTDI shops deplete very fast....what more to supply branches and franchise all over Malaysia. That is what makes Munawwarah different from other retailers and products. 
Over the last 15 years , we have had agents and branches in various places in Malaysia and the feedback is not as encouraging as our TTDI HQ. 
Our test-market in Singapore and Brunei came up with remarks "it is cheaper to go to Malaysia and buy....".

Hence the decision to keep Munawwarah as it is. 

We now have 4 different departments with a diverse product range so that your long journey will be justified..insya Allah.

To make things easier for the not-so-near customers we suggest:-

 1.   Come on  Sundays and most Public Holidays - parking is easier. Come early and send the whole day on this part of town. You can visit One Utama, IKEA & Curve.
2.    Parking Problems? We suggest you park in the big parking lot in front of the Hajj department...sure beats going round & round looking for parking.... :-)
3.    If you are coming with men ( banker) they can spend time at our men's department, have a cuppa at the restaurants around Munawwarah (got western, malaysian, mamak....) or just sit and read in our little waiting corners.....
4.    If you are from out-station , there are a few hotels near by....One world & Eastin, Royale Bintang @ Curve, if you have a lower budget, Masjid Ghufran also has some hotel rooms. Some Singaporeans take the night coach which takes them to One Utama which is 10 minutes away from Munawwarah.
5.    Food? we have Santai (Thai/ Malaysian style), Steak & Chops ( Dave Deli style), Homst (Chinese Muslim), La Manila ( Western bakery), Tutti Frutti, KFC, Ayamas.....oh so many choices...all walking distance from Munawwarah....


3. Make more of each item!!!!!

As explained above we are not mass producers. To achieve a unique look, we usually produce about 30 of each design from each fabric in a variety of sizes - these are the ones you can get in the No 16 shop.
NO 33 carries clothes which are made in larger quantities....they are more basic for daily wear but can be dressed up for functions. Highly exclusive items are usually one off items....so you have to keep an eye out for that......



4. How to get info about Munawwarah events?

The best way to get info is to follow this blog or our Facebook page. Click on the badge on the sidebar and you will be directed to the page.. :-) 
If you are not always on-line, calling our shops on weekdays would be an alternative.





Tuesday, 26 January 2010

Miscellaneous collection.....

When you walk into Munawwarah, you will find some clothes marked "Munawwarah Collection" or having other brands.....what does this mean?

It means that we have bought this items as a choice item - ie the fabric or design is in-line with the munawwarah concept but we did not produce the item.

For now - we have some baju & tudung Collection in the shops...

Check out the floral & abstract tudungs in NO 14..going for RM45.....(if you don't mind the non-munawwarah cutting......).

Tuesday, 9 September 2008

FREQUENTLY ASKED QUESTIONS (FAQ) PART ONE

HOW OFTEN DO YOU REPLENISH TUDUNG STOCKS IN MUNAWWARAH?

We replenish tudung stocks everyday - with a variety of colours and sizes. Our tudungs are sewn daily - they are not mass-produced....

WHY CAN'T I FIND BLACK TUDUNGS EVEN THOUGH I COME IN EVER SO OFTEN?

We make a lot of black tudungs, but demand is very high and we cannot limit a single person from purchasing more then one. If you are coming from far, do give us a call and we will keep the tudung for you for that day. Sorry - we can only keep your booking for one day......

During this festive season, we are concentrating on producing more colourful tudungs.....that is why you see less of the basic coloured ones.

ARE THERE ANY DEALERS OR BRANCHES FOR SRI MUNAWWARAH PRODUCTS?

Be very careful when you hear people claiming that they are selling "tudung munawarah". The original product made by Sri Munawwarah Design is ONLY sold in our outlets in Taman Tun Dr Ismail. Quality, fabric and workmanship may be different with those claiming to be "tudung munawarah" To avoid confusions, we would appreciate that you make your way straight to us in Taman Tun.

CAN I BUY MUNAWWARAH PRODUCTS ONLINE?
We do not have online or mail order services. For one, our stocks are exclusive and limited, and usually colours and fabrics change very often. It is best to view and try the products to appreciate the quality and the design. Further more, to get maximum satisfaction, it is best to try the sizes before purchase.

HOW MUCH ARE THE TUDUNG IN MUNAWWARAH?
Our lycra tudungs have been the same price since they were first produced. However, if there is a edsign change and we have added something (as in the case of the Maisara Tudung with Thai silk) the price increase is to accommodate the new workmanship & fabric. same goes with new fabrics used. Prices are according to materials used.
Price ranges from RM40 for Tudung T Lining (code 473), RM50 for Tudung T Small (492), and goes all the way up to RM150 for a Selendang T Maisara Limited Edition ( Limited pieces of exclusive fabric with Thai Silk 'awning').
At the moment the most expensive is the RM150 collection.

More later.......